Company Description
Platinum Home Care is a professional home care provider based in Ireland, specializing in personalized, compassionate care for seniors and individuals with disabilities. Their highly trained caregivers offer a wide range of services, including personal care, companionship, medication management, and meal preparation. Platinum Home Care's focus on individualized care and attention to detail sets them apart in the industry, ensuring the highest level of support for each client.
Role Description
This is a full-time hybrid role for a Client Care Supervisor Westmeath at Platinum Homecare Ltd. The role is primarily located in Mullingar, with some work from home flexibility. The Client Care Supervisor will be responsible for overseeing customer service, managing customer support, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
1. Customer Satisfaction, Customer Service Management, and Customer Support skills
2. Analytical Skills and Communication skills
3. Experience in a similar role or customer service environment
4. Strong problem-solving and decision-making abilities
5. Excellent interpersonal skills and ability to communicate effectively with clients and team members
6. Knowledge of healthcare or home care industry is a plus
7. Qualification in a relevant field
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