Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we are looking for you.
1. Job Purpose
* To support the store manager in meeting or exceeding store sales targets.
* To work with the store manager to achieve brand standards in customer service and selling, product presentation, and merchandising.
* To assist the store manager in the recruitment, training, retention, and development of high-quality team members.
2. Position in the Organization
* Reports directly to: Store Manager
* Gives leadership to: Supervisor, Sales Specialists, and Sales Associates
* In his absence, replaces: Store Manager
* In his absence is replaced by: Store Manager or Supervisor
3. Result Fields
Result Field 1: Support the Store Manager in Meeting or Exceeding Store Sales Targets
* Assist in maximizing sales and profitability through the effective management of store operations.
* Effectively control the store during periods when the store manager is absent, showing commercial awareness and implementing initiatives to drive sales performance.
* Understand local market trends and competition, and communicate this information to your manager.
* Understand and improve store performance by analyzing reports and KPIs such as conversion rate, units per transaction, and average transaction value.
Result Field 2: Work with the Store Manager to Achieve Brand Standards in Customer Service and Selling
* Support and offer guidance to staff within the store, focused on the delivery of the required standards of (visual) merchandising, presentation, and promotional activity.
* Ensure consistent planning and execution of product flow.
* Manage back-of-house operations and share in the cleaning duties of the store where required.
Result Field 3: Assist the Store Manager in Recruitment, Training, Retaining, and Development of High-Quality Team Members
* Supervise the staff within the store, under the store manager’s direction, ensuring staff are motivated and trained on an ongoing basis.
* Ensure best practices in terms of staffing levels, following the rotas and schedules described by the store manager.
4. Authority
According to limits of authority.
5. Communication
Internal: Contacts required to perform the described position, including employees from the Retail department and relevant subsidiaries.
External: Contacts required to perform the described position, including suppliers.
6. Job Requirements
Knowledge and Experience
* Two years of retail management experience required, including experience in coaching, counseling, and developing people.
* Bachelor’s degree in Business Administration or a related field (or 2 years’ additional experience in lieu of a degree).
* Experience with retail operations, budgeting, planning, customer service, people development, and management.
* Extensive experience in leading a top level of customer service in a brand retailer.
* Excellent skills needed in communication (written & oral), delegation, teamwork, flexibility, proactiveness, stress resistance, and analytical skills.
* Ability to communicate effectively and appropriately with customers and store personnel, maneuver around the sales floor, stockroom, and store office; lift and carry 30 lbs/13.61 kilograms.
* Open availability and flexibility to work nights, weekends, store openings, and store closings according to the needs of the business.
* Basic computer skills, including Microsoft Word, Excel, and Lotus Notes.
* Able to effectively communicate in English (both written and verbal).
7. Management Values
Respect
Commitment
Integrity
We are ASICS. Our five letters have meaning: ‘Anima Sana in Corpore Sano’ or a Sound Mind in a Sound Body. We’re committed to supporting more people to experience the transformative power of movement.
This is your chance to join a truly purpose-driven brand and become part of a family. You will join a company focused on creating an inclusive environment that fosters diversity and individualism, healthy bodies, and healthy minds.
We look forward to receiving your application online.
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