Overview
We are looking for a Solution Architect with Salesforce Service Cloud experience to play a key technical role in several client projects. You will need expertise in implementing solutions using various tech stacks and be comfortable using Salesforce. There is significant progression opportunities for this candidate as we are building a new service line in this area to supplement our 500 strong workforce in Dublin.
Responsibilities
Shape solution options and influence strategic direction to ensure that the solutions designed are architecturally aligned Develop solution designs and supporting technical design documentation in compliance with architectural strategies (vison and roadmap) and principlesEnsure that solutions adhere to required standards on security, infrastructure, services, delivery and quality assurance in order to ensure business solutions bring real value to the organisationDevelop an in-depth understanding of the specific business areas to which you are aligned and have an understanding of organisational inter dependencies to ensure an enterprise view when designing business solutionsMaintain relationships with Enterprise Architecture, Business Analysis and IT Delivery in order to influence decisions made in the scoping of projects and to influence architectural direction Promote awareness of new and emerging technologies among staff and the businessMaintain a high level of business engagement to inspire confidence in IT as a trusted business partnerEmbed a culture of continuous improvement in the Solution Architecture team by looking for and driving improvements to ‘ways of working’, processes, tools and techniquesProvide relevant skills transfer, coaching and mentoring to team members to share expertise
Qualifications
BS/MS degree in Computer Science, Engineering or a related subject
Essential skills
Client-facing skillsPeople management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventionsTeam work and emotional intelligence Good self-management – continuous performance is both an objective and a mind-set High value on openness and transparency
Experience
Experience with Salesforce Service Cloud is a must for this role4 years experience in designing and delivering solutions for blue chip organisations10 years of overall IT experience, potentially in a variety of rolesExperience in application development in JavaExperience with microservices and containerisationAbility to produce concise, accurate solution designs to meet business problemsSignificant experience of design and systems architectureSignificant experience of providing technical solutions to business problemsExperience of senior stakeholder engagementThe ability to influence stakeholder decision making based on your expertise
Benefits
At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance. By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us. Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challengesWe empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training coursesCompetitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more! Always working as one team, our people are not afraid to think big and question the status quo. “We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies.