SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
Role Description
The Software Asset Management Analyst is an individual contributor role responsible for software license compliance management. The person in this role will conduct detailed software usage and contract reviews by generate effective license position (ELP) reporting in ServiceNow SAMpro. Additionally, this individual will be responsible for identifying and actioning any remediation activities to assure compliance. Further, the Software Asset Management Analyst will be responsible for managing the strategic partnership between the internal Software Owner and ITAM team, supporting support renewals, future strategy discussions and demand planning.
Role Objectives
o Analyzing software asset data and creating reports.
o Executing reconciliation by comparing entitlements with discovered software installations to determine effective license position for in-scope publishers.
o Analyzing reconciliation reports to determine required actions to address non-compliant software installations.
o Managing the remediation of non-compliant software installations.
o Updating software models, DMAP & suite inferences in ServiceNow SAMpro when applicable
o Determining if available entitlements can be allocated prior to initiating procurement activities.
o Working with Software Asset Management team to publish authorized software in Service Catalogue for end-user request and subsequent fulfilment.
o Analyzing software usage reports and establishing removal rules for infrequently used software.
o Assisting with SAM audits
o Collecting data and reporting on the effectiveness of the software asset management processes.
o Identifying requirements to modify SAM processes.
Qualifications and Skills
Minimum Qualifications
* 5+ years of experience with Software Asset Management.
* 3+ years of audit / compliance experience.
* Strong vendor management background
* Experience in managing software publishers like Microsoft, IBM, Oracle, OpenText, SAP, VMware, Citrix, Red Hat, and Adobe.
* Experience and knowledge of the software lifecycle from licensing to purchasing to deployment and decommissioning.
* Proven experience/ITAM Certification in software asset management, IT asset management
* Demonstrated in-depth understanding of Software Publishers EULAs and license Terms, software license entitlements, use rights for specified complex license agreements.
* Demonstrated experience in developing approaches to rationalize and optimize license entitlements across the enterprise.
* Professional certifications (i.e., CSAM, CITAM, CHAMP, CAMSE or equivalent).
* Deep understanding of ServiceNow SAMPro
* Self-motivated, with excellent analytical, communication and problem-solving skills
* Excellent written and verbal communication\presentation skills.
Preferred Qualifications
* Knowledge of banking industry and / or applicable laws and regulatory requirements related to IT Asset Management.
* Experience with Software Asset Management tools, preferably ServiceNow SAM PRO
* Experience with ServiceNow platform (Service Request, Contract and SAM functions)
* FinOps Certification
Additional Requirements
D&I Commitment
Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.
SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. SMBC provides reasonable accommodations for employees and applicants with disabilities consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.
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