About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
Role/ Department:
Limerick’s Custody Client Service team are responsible for 450+ clients. The Senior Client Service Representative acts as the principal point of contact and advocate for all custody service delivery, ensuring complete client satisfaction specific to Northern Trust’s custody service offering.
The key responsibilities of the role include:
* To act as the primary point of contact for all custody-related queries from the client, trustee, or fund administrator.
* Responsible for maintaining and enhancing service provided to the client, trustee, and fund administrator.
* Ownership and resolution of all client, trustee, and fund administrator queries.
* Oversight of the Service Level Agreement.
* Participates in Custody Transitions (TBA, new business, etc.)
* Maintain and monitor all client data and standing instructions.
* Preparation of client tax and proxy voting documentation.
* Responsible for opening and closing client custody accounts.
* Coordinates sub-account openings.
* Responsible for reviewing client custody fee invoices for approval and ensuring timely settlement.
Skills/ Qualifications:
The successful candidate will benefit from having:
* This is a graduate-entry-level position
* Good knowledge of accounting principles.
* Ability to work under pressure to achieve multiple daily deadlines for client deliverables.
* Needs to demonstrate the ability to be a team player.
* Ability to plan and prioritise their day-to-day workload to meet client deadlines.
* Good written and oral communication skills essential to the role.
* Ability to review and resolve complex issues.
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
Apply today and talk to us about your flexible working requirements.
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