About the Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7 billion and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors, aiming to make people and places the best they can be.
About the Role
Key Responsibilities:
1. Reduce overdue debtor balances on an ongoing basis in line with monthly targets.
2. Proactively track and follow up on open items.
3. Drive query resolution through close liaison with internal departments.
4. Maintain contact with customers to ensure invoices are clear for payment.
5. Build relationships with customers and account managers.
6. Update incoming payments daily on the finance system or allocate payments.
7. Monthly automated emailing of customer statements.
8. Assist accounts manager with month-end tasks.
9. Synchronize invoices and payments between job management software and finance software.
10. Prepare debtors' report for weekly accounts meeting.
Essential Hiring Criteria:
* Good knowledge and experience in a credit control position.
* Experience using Microsoft Office, particularly Excel, Word, and Outlook.
* Strong relationship building skills and follow-up where required.
* Demonstrate a high level of accuracy and attention to detail.
* Able to prioritize workload and multitask activities.
* Excellent telephone manner.
* Experience using Microsoft Dynamics is an advantage but not a requirement.
Why Join Our Team?
We encourage professional development, career progression, and offer a chance to work with inspirational people. We strive to create an inclusive and welcoming environment and actively encourage applications from diverse individuals.