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Position Overview
We are seeking a Senior Cybersecurity Firewall Engineer to join our Information Security team. The team protects the confidentiality, integrity, and availability of data and systems in core systems and platforms.
As a Firewall Operations Engineer, your daily responsibilities revolve around the implementation and management of the network security infrastructure perimeter. Working in tandem with a team of cybersecurity engineers, you will manage efforts to prevent and remediate cybersecurity incidents through continuous optimization of infrastructure, policies, and rules.
As a senior technical member of the team, you will play a crucial role in fostering cross-functional partnerships, particularly with the IT department and development groups. You will provide robust support and implement stringent security measures across global platforms, ensuring that solutions remain fortified against evolving cyber threats while seamlessly integrating with the company’s objectives.
Responsibilities
* Perform initial investigation and triage for all tickets/issues for all areas in the network infrastructure
* Complete all service now tickets in the queues
* Perform upgrades and refreshes as needed within the environment
* Able to resolve vulnerabilities when notified of items with a vulnerability
* Able to provide audit information as requested
* Provide technical support on incident calls as needed
* Accurately log and document all information in the network infrastructure
* Perform investigation and triage for alerts and events
* Troubleshoot complex/multitier issues within the network infrastructure
* Perform escalation of incidents to higher tier support groups, vendors, and other support staff
* Perform monitoring and event management support for the entire network infrastructure
* Accurately log and document all changes/incidents in Service Now ticketing system
* Identify opportunities for improvement in the monitoring and event management tools and processes
* Provide planning and vendor oversight for network change activity
* Report key performance metrics to management
* Implement next generation Firewall (NGFW) infrastructure solutions at the enterprise level
* Diagnose and resolve application issues post firewall, rule, policy, and feature implementation
* Analyze firewall requirements for application migrations to new infrastructure.
* Manage changes through ServiceNow ITSM and other applications
* Manage firewall implementations through AlgoSec (FireFlow, Appviz & ObjectFlow), and Panorama applications
* Remove/optimize old firewall policy configurations no longer required for optimization
* Participate in trouble-shooting application issues that may involve firewalls and other perimeter security infrastructure
* Exercise good judgment, a sense of urgency, and maintain a commitment to high standards of ethics, regulatory compliance, customer service, and business integrity
Person Specification:
* This role requires extensive experience in Palo Alto technologies.
* Experience with ASA and Fortinet technologies is advantageous.
* Experience with Palo Alto PCNSA and PCNSE is also a plus.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Hospitals and Health Care
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