Retail Store Manager - Trim
We're seeking a highly motivated and experienced Retail Store Manager to join our team at Choice Stores, a leading retailer committed to quality, value, and outstanding customer service. In this role, you'll oversee daily store operations, drive sales performance, lead by example, and develop a successful team to deliver exceptional shopping experiences.
What We Offer:
* Competitive salary and incentives
* Generous employee discount
* Opportunity for career growth and development
* Education opportunities
* A dynamic and supportive work environment
* Employee Assistance Programme
* 20 days annual leave
* Cycle to Work scheme
Key Responsibilities:
* Lead and motivate the team to achieve and exceed sales targets
* Oversee store operations, including stock control, merchandising, workflows, and store presentation
* Manage store budgets and achieve financial goals, including sales targets, payroll budgets, and cost control
* Monitor and manage staff performance, conducting probation reviews, regular training sessions, appraisals, and development plans
* E nsure that all health and safety standards and company policies are followed
* Maintain a positive and motivating store environment with a can-do attitude, fostering teamwork and collaboration
* Handle administrative tasks such as reports, rotas, payroll, and inventory management
Experience:
* Proven experience as a Retail Store Manager or in a similar retail leadership role ideally in a FMCG/Big Box retail setting
* Strong understanding of retail operations, sales, and customer service excellence
* Excellent leadership and team management skills
* Excellent communication and interpersonal skills
* A passion for customer service and delivering an outstanding shopping experience
* Ability to work effectively in a fast-paced environment
* Strong problem-solving abilities and attention to detail
* Ability to drive sales and meet KPI's
* Exceptional communication, organisational, and problem-solving skills
* Proactive and results-driven with a hands-on approach
* Flexibility to work early mornings, evenings, and weekends