Job Summary
A Night Manager is sought for the hospitality industry with experience in management. The ideal candidate will promote a professional and positive image, contributing to hotel targets.
About the Role
The Night Manager oversees hotel operations during the night shift (10.30 pm to 7 am). Responsibilities include:
* Ensuring smooth and efficient operation of the hotel at night.
* Maintaining the highest level of customer service.
* Guest relations.
* Overall health & safety at night.
* Front Office duties.
* Managing the team of Night Porters.
* Food & Beverage service at night.
Main Responsibilities
The Night Manager leads the team to achieve goals related to mystery audits, customer comment index, quality evaluations, and hotel standards. They contribute to the strategic running of the hotel and lead the Night team, preparing them for future career steps.
Requirements
The ideal candidate should have:
* 2-3 years in a similar night or reception role.
* Excellent knowledge of the hotel business.
* Previous hospitality experience is essential.
* Good computer skills and knowledge of Opera.
* Knowledge and experience of using Brilliant electronic front office system.
* Excellent skills in People leadership and development.
About Our Company
Dalata Hotel Group, Ireland's largest hotel group, offers exciting positions with opportunities to progress within the company. We prioritize our values: Our People, Our Fairness, Our Service, and Our Individuality.