Direct message the job poster from Saol Assurance
Human Resources Business Partner @ Saol Assurance DAC
Who are we?
We’re Saol Assurance. We’re a Life Assurer offering protection, pensions and investment products. We are a progressive and purposeful business that aims to have a positive impact on society. We are reshaping the Irish financial industry and our focus is on building a life insurance company that provides relevant, quality solutions that empower customers to take control of their financial wellbeing.
Trading as AIB life, we help AIB customers prepare for retirement, protect their loved ones and invest in a flexible way.
We’re on a mission to make financial security easier, by simplifying our products and by building smart financial tools that live on the AIB app, that help AIB customers stay on track.
We’re a joint venture between two firms with a deep history: AIB and Great-West Lifeco.
Why work with us?
We are striving to create an environment where each of us feels like we belong, can be at our best and is valued for our unique perspectives and talents.
With an opportunity to be part of building a brand new life insurance company, we offer flexible working and excellent benefits along with a strong and supportive team culture.
About the role
Are you passionate about driving professional growth, enhancing sales effectiveness, and shaping the future of financial services? We’re looking for a Sales Learning & Development Specialist to support our Financial Planning Specialists and Advisors in achieving their full potential.
In this role, you’ll play a pivotal part in training, coaching, and upskilling team members to enhance customer interactions, manage complex cases, and drive business growth. Your expertise will foster a culture of continuous learning and high performance, ensuring compliance with risk management frameworks and industry regulations.
Key Responsibilities:
* Act as a subject matter expert, guiding and upskilling team members on complex systems and technical cases.
* Collaborate with sales channels to assess training needs, identify learning opportunities, and support development programs.
* Review key customer interactions (e.g., mystery shopping, welcome calls) to provide coaching insights that enhance sales techniques and customer engagement.
* Work with internal stakeholders to develop learning initiatives aligned with business objectives and regulatory requirements.
* Stay ahead of industry trends, best practices, and regulatory changes to drive knowledge-sharing and continuous improvement.
What You’ll Bring:
* A relevant degree or Business Master’s in a related discipline (QFA qualification is an advantage).
* Minimum 2 years’ experience in Financial Services or the Insurance industry.
* Strong customer service focus with excellent interpersonal and communication skills.
* Ability to influence and engage stakeholders at all levels to drive common goals.
* Strong problem-solving, analytical, and decision-making skills to support business objectives.
* A team player with a passion for continuous learning and development.
If you’re ready to make an impact and support a culture of learning and excellence, apply today!
Seniority level
Associate
Employment type
Full-time
Job function
Quality Assurance and Sales
Industries
Insurance
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