Application Support Engineer Location: Dundalk, Co. Louth Onsite:Up to 3 days per week The Opportunity: A global software company renowned for its award-winning Enterprise Resource Planning (ERP) and business management solutions seeks a talented Application Support Engineer.
The Role: Youre stepping into a position where youre more than just a problem-solver - youre the trusted hero that customers turn to when they need clarity on navigating technical and operational challenges across a diverse range of business processes, systems, and documentation.
From accounting and stock management to CRM, e-commerce, business intelligence, and supply chain management, youll immerse yourself in the ERP Software ecosystem, mastering the tools that power businesses forward.
As a key player in the Customer Success Office (CSO), your impact goes far beyond traditional support.
Youre there to help businesses not only reach their goals but surpass them - unlocking insight, building confidence, and unleashing the full potential of their ERP software.
Key Requirements: Working knowledge of Accounting, ERP, or Business Management Software, OR A degree or qualification in Computer Science, Accounting, or Business, OR Strong financial and management reporting skills or financial acumen.
Desirable Expertise (Training provided if needed): Proficiency in SQL Server/MySQL (scripting, Admin Studio).
Familiarity with FTP/SFTP, SSL Certificates, REST API/SOAP (tools like SoapUI, and Postman), Excel, and CSV files.
Experience with business software: integrations, EDI, logistics, warehouse management, CRM, e-commerce, or business intelligence tools.
Hands-on use of Accounting, ERP, or Business Management Software.
Benefits Package: Base Salary:Highly competitive Healthcare: Private Medical Cover Pension Plan: 5% Employer contribution Hybrid:Flexible working plan to help you manage a better work-life balance.
Holidays: 29 days including floating bank holidays plus purchase additional leave.
Culture: Dedicated to fostering both your professional and personal development.
Wellness Perks: Employer contributions toward gym and sports club memberships.
Team Events: Annual summer BBQs, golf outings, charity hikes, and more.
For more information, please apply below or contact me directly.
Contact | LinkedIn | Email | Application Support Engineer Skills: Application Support Technical Support ERP Implementations ERP SQL MySQL REST API