About Us
We are ICON, a Clinical Research Organisation driven by our people and guided by four core values: Accountability & Delivery, Collaboration, Partnership and Integrity.
Our Vision
We strive to be the partner of choice in drug development, delivering excellence to our clients and patients at every touch-point.
The Role
Main Responsibilities
* Establishing and maintaining strong working relationships with site contacts and internal departments
* Serving as main point of contact for Imaging and/or Cardiac sites participating in Clinical Trials
* Providing site support via email and telephone
Key Tasks
1. Generating and documenting all site communications associated with the Site Qualification process from initial contact to First Participant Ready status
2. Providing sites their necessary access credentials
3. Maintaining an audit ready file documenting the qualification process for all sites
Requirements
* Associates degree in business, life sciences, or relevant work experience
* 2-5 years experience in a customer facing position, ideally in the Pharmaceutical, Biotechnology, and/or CRO industry
* Strong facilitation skills
About Working at ICON
We offer a competitive salary package, annual bonuses reflecting delivery of performance goals, and a range of health-related benefits to employees and their families. Our equal opportunity and inclusive employer policy ensures all qualified applicants receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.