Head of IT
We are seeking a highly experienced and skilled Head of IT to lead our IT department in support of our company's growth strategy.
Key Responsibilities
* Manage the IT department, providing a level of service to the organisation in line with business needs and industry best practice.
* Report to senior management and communicate with business stakeholders on all IT matters.
* Liaise with other departments to assess their IT needs and devise solutions that address those needs.
* Plan the implementation of new solutions and provide guidance to the IT team and managed service partners.
Key Performance Areas
* Integration and smooth running of website, ERP, WMS systems.
* ICT service delivery, ensuring availability of a fully functional, reliable and secure ICT environment.
* IT vendor management and procurement, including negotiating service level agreements.
* Development and implementation of IT strategy in support of the company's mission and objectives.
Requirements
* Proven IT management experience, including 7+ years of IT experience.
* Strong infrastructure, network, and applications support experience, ideally in a warehousing/manufacturing environment.
* Experience extracting value from ERP systems in a warehousing/manufacturing environment.
* Project management skills and experience using structured project management frameworks.
Desirable Skills
* Vendor management and relationship management skills.
* Excellent analysis and problem-solving skills.
* Excellent communication skills.
* Demonstrated functional and technical knowledge of IT systems and technology trends.