Trade Counter Salesperson – Clonakilty
Our client, a well-established retailer based in Clonakilty, Cork, serves the local community, tradesmen, and builders by offering an extensive range of products for DIY, hardware, building, heating, plumbing, painting, gardening, and more.
We are seeking a full-time Plumbing & Heating Trade Counter Person to join our busy team. The successful candidate will primarily assist trade customers both face-to-face and over the phone, as well as interact with suppliers.
Key Responsibilities:
* Handle all plumbing and heating-related inquiries over the phone and face-to-face.
* Maintain excellent product knowledge of plumbing and heating materials to effectively understand customers' requirements and provide expert advice.
* Be extremely customer-focused, consistently going above and beyond to resolve any issues or queries in a prompt and efficient manner.
* Manage supplier relationships to order stock and address stock queries.
* Excel in sales and target-driven activities, continually offering alternatives for out-of-stock items and identifying opportunities to upsell.
* Provide quotations, process orders, and arrange delivery while keeping customers informed about any stock or delivery issues.
Ideal Candidate:
The ideal candidate will possess knowledge of plumbing/building/heating products, although this is not essential. Prior sales experience, preferably in a customer-facing role, is also desirable. However, we welcome applications from enthusiastic individuals who are willing to learn and adapt to a sales career. We are particularly interested in candidates who have a background in plumbing/builder/trading but wish to transition into sales.
What We Offer:
A competitive salary based on experience, pension contribution, and generous staff discount make this an attractive opportunity for the right individual. If you are a bubbly, enthusiastic, and sales-driven person with a strong work ethic, a passion for customers, and a desire to progress in a well-established business, we would love to hear from you.