Ards & North Down Borough Council is seeking a Temporary Part-Time Visitor Ambassador to provide an efficient and comprehensive information and welcome service.
About the Role
The post holders will be responsible for handling enquiries, clerical, administrative and cashier duties where appropriate.
Key Responsibilities
* Deal with all enquiries from the public or outside bodies and provide advice and information in connection with visitor services and events.
* Maintain suitable statistics and records of enquiries as management information.
* Provide administrative support including updating Excel database and Word document reports.
* Assist in the delivery of Tourism publicity and promotional material to various outlets locally.
* Attend promotions, exhibitions and receptions as required.
* Be responsible for the opening and closing of the premises and act as key holder if required.
* Carry out light cleaning duties as and when required.
Requirements
* Essential qualifications: 5 GCSEs at grades A - C (or equivalent) including English and Maths.
* One year's experience in a customer service role dealing with the public.
* Ability to work weekends and Public Holidays.
* A valid driving licence with access to a form of transport that will allow fulfilment of the duties of the post.
Working Hours
The temporary part-time posts will have a primary location at either Bangor Visitor Information Centre or The Moat, Donaghadee, but may also involve working at other centres in Newtownards, other parts of the Borough and occasionally elsewhere.
The working hours are Saturdays 9.45am 4.15pm (6 hours per week May, September and October) and 9.45am 5.15pm (7 hours per week June, July and August).
There is also a temporary part-time post for 5 months (May September), based in Donaghadee.
The hours involve working two days every other weekend (Saturday and Sunday), from 10am 4pm (12 hours per fortnight).