Customer Experience Specialist (French-Speaking)
Location:Onsite in Cork, Ireland
Hours:8:00 AM – 4:30 PM, 5 days a week (Mon-Sun), subject to change
Salary:€32,500 gross per year + performance bonus
Start Date:12th May
Relocation Support:Up to 4 weeks of accommodation for candidates moving from outside Ireland
About the Role
As aCustomer Support Specialistin the fintech industry, you will develop key skills incommunication, problem-solving, customer service, and cultural awareness.
You willinvestigate and researchuser issues,identify and escalatebugs to ensure they are resolved quickly. In this role, you’ll be part ofa global teamof amazing people, representingsome of the world’s top payment processing brandsand helping to make a difference through cutting-edge technology.
What We Offer
* Permanent contractfor job stability
* Referral bonusesfor bringing your friends on board
* Achievable performance bonuses
* Career growth opportunitieswith training and promotions
* Multilingual experienceto improve language skills
* Community projectsto make an impact
* Exciting team events and social activities
* Private medical insurance(tenure-based)
* Pension scheme
* Maternity & paternity leave
What We’re Looking For
* Fluent in English and French
* Customer service experience
* Strong problem-solving skills
* Good time management and motivation to exceed expectations
* Team player with a can-do attitude and willingness to learn
Equal Opportunity Employer
We valuediversity and inclusion. Hiring decisions are based onqualifications, merit, and performance.
Apply now and be part of something bigger!
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