Technical Content Creator page is loaded
Technical Content Creator
Apply locations Cork, Ireland
Time type: Full time
Posted on: Posted 3 Days Ago
Job requisition ID: JR100096
About Arlo:
At Arlo, we're passionate about creating innovative and reliable solutions that help people protect what matters most to them. Our team is dedicated to delivering products that exceed our customers' expectations, while always pushing the boundaries of what's possible in the world of protection technology. We believe that everyone deserves to feel safe and secure, whether they're at home or away, and we're committed to providing our customers with the peace of mind they need to live their lives without worry. Arlo’s deep expertise in AI- and CV-powered analytics, cloud services, user experience, product design, and innovative wireless and RF connectivity enables the delivery of a seamless, smart security experience for Arlo users that is easy to set up and interact with every day.
The Position:
Position: Technical Content Creator
Reports to: Technical Support Trainer
Location: Hybrid - Cork, Ireland
Job Summary:
We are actively looking for a Technical Content Creator to create engaging technical training animations and content for our Technical Support teams. This individual will be responsible for taking complex sequence diagrams, engineering concepts, and data flows and presenting them in an easily understandable and engaging format. You will collaborate with other teams, including engineering and product development, to gain insights into all aspects of the Arlo ecosystem. The ideal candidate should have the ability to work well on their own as well as in a team, adapt to changing situations, have a passion for understanding, and a desire to educate.
Essential Duties and Responsibilities:
* Create video tutorials and explainer videos.
* Develop and produce written documentation to complement the videos.
* Conduct research to ensure all content is accurate and up-to-date.
* Collaborate with subject matter experts, engineers, and project managers to gather technical information.
* Maintain and edit materials to ensure relevance.
* Stay updated with the latest trends and developments in the industry.
Education and Experience:
* Bachelor’s degree or proven related experience in graphics design/animation.
* Experience in a technical or engineering environment.
* Experience with cloud connected services and IoT networks is a plus.
Required Skills:
* Strong research and analytical skills.
* Excellent writing and editing skills.
* Proficiency in video editing software.
* Ability to simplify complex technical concepts for a general audience.
* Strong attention to detail.
* Ability to multitask and adapt to varying tasks.
* Must be positive, people-oriented, and energetic.
* Strong initiative/self-motivated overachiever with a strong desire to meet or exceed deadlines/goals.
Arlo is proud to be an equal opportunity employer. We value diversity and inclusion and are committed to a diverse, inclusive, and harassment-free workplace. We prohibit discrimination and harassment based on Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age, or any other legally protected status in all hiring and employment. We provide reasonable accommodations to applicants and employees as required by law. Where required by applicable provincial law, the Company will consider for employment qualified applicants with criminal charges or convictions.
About Us:
Our talented employees, located throughout the United States, Canada, Asia, Australia, and Europe communicate, connect and work together to lead the industry in delivering a world-class end-to-end connected lifestyle solution. At every location, passionate and innovative employees work together to shape the future of connectivity.
At Arlo, our employees are recognized as central to our business success, now and into the future.
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