Job Description
Duty Manager is sought at Farnham Estate Spa & Golf Resort to oversee hotel operations, ensuring quality and standards are consistently met.
The successful candidate will anticipate guest needs and manage expectations, while assisting with daily operations and delivering exceptional guest service from each department.
Key Responsibilities:
* Oversight of hotel operations.
* Ensuring quality and standards are met.
* Anticipating guest needs and managing expectations.
* Assisting with daily operations and delivering exceptional guest service.
About the Role:
Requirements include previous experience in the Hotel or Hospitality Industry, excellent customer service skills, a passion for the role, and a mature manner for dealing with customers and team members.
Benefits:
* Competitive salary.
* Free parking.
* Complimentary meals on duty.
* Career progression opportunities.
* Employee Assistance Programmes.
* Discounted room and dining rates.
* Training and development opportunities.
* Employee recognition schemes.
* Cycle-to-work scheme.
About Us:
Farnham Estate Spa & Golf Resort is managed by Windward Management, a leading hospitality management company with a portfolio of hotels in Ireland.
Windward Management is driven by a passion for delivering exceptional guest experiences and investing in its people. The company fosters a culture rooted in respect, collaboration, and excellence, with a strong focus on work-life balance and professional growth through tailored development opportunities.