Career Vision Recruiters seek an experienced Conference & Banqueting Duty Manager to lead the team in this stunning 5* Resort in County Cork. As Conference & Banqueting Operations Manager, you will have overall responsibility for the day-to-day operation of the Conference & Banqueting Department and report to the Director of Food & Beverage.
Responsibilities of the role:
1. Overseeing and running the daily Conference and Banqueting operations, providing support and guidance to fellow Food & Beverage personnel and monitoring job performance to ensure a successful experience for our guests.
2. Responsible for the appropriate and timely setup of all Meeting and Function suites while maintaining standards of food, beverage, and service specifications.
3. Determine appropriate staffing levels, allocations, and Food & Beverage room set-ups.
4. Manage, train, and develop the team ensuring all SOPs are adhered to.
5. Communicate information to the kitchen and other supportive departments prior to and during service.
6. Inspect and oversee the cleanliness and maintenance of all meeting and function suites.
7. Coordinate with Wedding & Events and kitchen teams to ensure the highest level of product delivery.
8. Organise weekly briefings with the Conference and Banqueting team and Beverage Supervisors to discuss and effectively cover all forthcoming events and review coverage of the past week.
9. Ensure service briefings are carried out as appropriate regarding core standards (dress code, hygiene, service procedure).
Suitable candidates must have:
1. Extensive experience in wedding and event management.
2. Excellent knowledge of Food and Beverage (including wine).
3. Excellent Customer Service and Communication Skills and the ability to influence change.
4. Extensive experience in F&B staff training, knowledge and skills, grooming, customer service, and service etiquette.
5. Strong leadership skills to effectively manage and motivate the team to achieve a high level of performance and customer service.
6. Attention to detail and a strong desire to exceed all our guests' expectations is essential.
7. Excellent personal presentation.
8. Highly organised with the ability to prioritise tasks.
9. Excellent communication skills, both oral and written.
10. Excellent administration and organisational skills.
11. Ability to work as part of a team and lead a team.
If you feel you have the required experience to be successful in this role, please submit your updated CV to Karen's attention through the link below.
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