We are seeking a highly motivated and organized Operations Assistant to join our dynamic team at Dublin Airport. As part of our operations team, you will play a pivotal role in ensuring the smooth running of day-to-day activities across Eastlands and Terminal operations. This is a varied role, and you may be required to assist in areas such as customer service, queue management, vehicle preparation, audits, and more. Flexibility is essential, as the role involves shift work, Monday to Sunday, between 5 AM and 1 AM. Benefits: Competitive Salary 22 days annual leave Medical refund scheme Enhanced statutory sick pay 1.5% employer matched Pension scheme Enhanced Maternity and Paternity benefits Access to Hubex benefits and discounts platform Life Assurance x2 basic salary Employee Assistance Programme Opportunities for career advancement and professional development Voluntary flu vaccination voucher Bike to Work Scheme Key Responsibilities: Vehicle Fleet Management: Oversee key management and report idle/slow-moving vehicles Perform weekly vehicle stock checks and track anomalies Manage overdue rentals, extensions, and tax disc documentation Prepare keys and documents for the on-fleeting team Customer Service & Communication: Handle customer service queries, provide post-rental follow-up, and manage communications Update pre-closed contracts on a daily basis and add to handover Administrative Support: Conduct vehicle tracker anomaly checks daily and follow up on any discrepancies Assist with ad hoc fleet admin duties as required such as onfleeting/off fleeting Ensure compliance with company policies, procedures, and safety guidelines Safety & Compliance: Responsible for maintaining your own health and safety, as well as that of colleagues Uphold high standards of safety in all operational tasks What We're Looking For: Organisational Skills: Strong ability to manage a busy workload and prioritize tasks effectively Decision Making: Confidence in making decisions and solving problems independently Initiative: Proactive attitude and willingness to take ownership of tasks Communication: Excellent verbal and written English, with a professional telephone manner Technology: Proficiency in Microsoft Office, particularly Excel Driving: Valid full Category B driving license (minimum 2 years) Why Join Europcar? At Europcar, we are committed to fostering a supportive and inclusive working environment where your career can thrive. As part of a global leader in the mobility sector, you'll have the chance to contribute to our ongoing success and grow your career within the car rental industry. We are dedicated to your professional development through continuous training and career advancement opportunities. EMG Skills: organisation interpersonal skills motors driving Benefits: Pension & healthcare.