**Job Summary:**
We are seeking a skilled and motivated Clinic Coordinator to join our Cork Clinic team at Hidden Hearing. As an integral member of our team, you will play a key role in delivering high-quality patient care and helping patients hear better every day.
Main Responsibilities:
* Provide exceptional patient care through inbound and outbound calls covering the Cork area.
* Manage all telemarketing calls/leads for the Cork area, meeting weekly, quarterly, and annual targets, and ensuring full diaries with 80+ calls per day.
* Represent Hidden Hearing as a Brand Ambassador, upholding our core values by consistently delivering outstanding patient care experiences.
About Us:
At Hidden Hearing, we are dedicated to each employee's wellbeing and treat them with respect and fairness. We value diversity, equity, and inclusion in our workplace and strive to create a culture where everyone can harness their unique talents and develop their strengths.
Why Join Our Team?
We offer a comprehensive benefits package, including additional leave, company events, company pension, bike-to-work scheme, referral programme, sick pay, and direct family member discount.
Working Conditions:
This is a permanent, full-time position with an 8-hour shift, working Monday to Friday. You will have opportunities for career growth and development, and we will support you in achieving your career goals.
What We Offer:
We are committed to creating a culture where everyone can thrive. Our team is made up of audiologists, wax removal technicians, clinic coordinators, telemarketing assistants, customer services, finance, operations, HR, L&D & Compliance, and Marketing professionals who share our purpose: providing life-changing hearing health care.