Skinsation Clinic has a fantastic opportunity for you to be a part of our award-winning team, as skin clinic of the year 2024. With high employee retention, we are looking to expand our team. We are looking for a highly motivated Clinic Coordinator/Manager.
Are you a clinic Coordinator/Manager who wants a new challenge in an expanding clinic with many avenues to its business? Or a skin/laser therapist looking to advance your career?
We are known for our high-end customer service, with our team winning Therapist of the Year in the aesthetics awards 2024, offering cutting-edge aesthetic treatments. We are looking for a dedicated individual who can ensure smooth day-to-day operations. You will be the welcoming face of our clinic, responsible for overseeing front-of-house operations, coordinating schedules, and ensuring the highest standard of client care.
Familiarity with the Phorest booking system is an advantage. Having worked with our skin brands is also a plus. The role will involve managing front of house, ordering, taking appointments, responding to inquiries (including phone calls, social media, texts, and messages), and helping to grow our business. You will process invoices for the accountant and check orders. We have many areas in Skinsation with ongoing development of our online shop and own brand, and the right candidate may want to progress into other areas of the business. Experience in social media and Canva is advantageous. With a busy clinic, this is an exciting role with huge potential for progression. We have a well-trained team that supports each other and works collaboratively.
Key Responsibilities
* Open and close the clinic.
* Ensure the smooth running of the overall day-to-day operations.
* Be responsible for operating the Point-Of-Sale and booking system, including end-of-day reconciliation.
* General upkeep and housekeeping of the clinic.
* Schedule and manage appointments, handle client inquiries, and provide pre- and post-treatment guidance to ensure an exceptional client experience.
* Process payments, manage client records, oversee daily financial tracking, and ensure confidentiality.
* Assist with ordering and coordinating stock of consumables across treatment rooms, front office, and online shop.
* Maintain a pristine, professional appearance at all times, upholding the high standards and luxury feel of the clinic.
* Identify growth opportunities, improve patient retention, and expand the practice’s services to drive revenue.
* Ensure online orders are processed and packed.
* Work with the Clinic Owner to achieve business goals and financial targets.
Salary Information
* Competitive Salary
* Performance Bonus
* Employee discount on products
* Free treatment per month
* Free parking
* Monday to Friday
* Closed for two weeks at Christmas
Minimum Requirements
* Previous experience in a managerial role within the aesthetic, beauty, or healthcare industry is an advantage.
* Excellent organizational and multitasking abilities.
* Driving Licence is an advantage.
* Qualifications in beauty/skin industry are an advantage.
* Business/secretarial experience is an advantage.
* Exceptional communication and interpersonal skills.
* A passion for skin & laser and delivering outstanding client experiences.
Job Type: Full-time
Pay: €30,000.00-€45,000.00 per year
Additional Pay
* Bonus pay
* Commission pay
* Performance bonus
Benefits
* Employee discount
* On-site parking
Schedule
* Monday to Friday
Application Question
* Must have experience in the skin/beauty industry.
Work Location: In person
#J-18808-Ljbffr