We are now recruiting experienced full-time hall porter to join our team.
Key Responsibilities of this role are:
1. To facilitate guest requests in the Accommodation and room service departments.
2. To carry out maintenance in rooms when required.
3. To assist with the luggage intake for individual guests as well as tours.
4. To follow agreed Brand Standards for service of Food & Beverage.
5. To serve all our guests in a friendly, efficient and professional manner.
6. To ensure cleanliness levels are maintained to a high standard in all areas of the hotel including the outdoor areas.
7. To assist with deliveries for the accommodation and Food & Beverage departments.
8. To greet all guests in a warm and friendly manner.
9. To deal with any customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times.
The ideal candidate must have a professional and friendly approach and must be focused on providing excellent customer service. They must be a team player and have the ability to multi-task. The successful candidate will have excellent attention to detail as well as good communication and time-keeping skills. A good level of spoken English is required.
Skills:
* Customer Care
* Attentive
* Attention to detail
* Waiter
* Waitress
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