Job Opening
Level 2 Managed Service Engineer
Permanent
Dublin
25-08-2023
RealTime is looking for a Level 2 Managed Services Engineer to provide senior technical support on support technologies and managed services to a high level of expertise. This is a hybrid role. As this role will involve client visits own transport and driving license are essential.
What you get:
* Market leading Salary
* Hybrid working
* Great Benefits Package
Skills & Responsibilities:
1. 4 years' experience of IT technical service & managed operations
2. Own transport & Driving Licence.
3. Vendor technologies: Cisco, NetApp, VMware, Microsoft, etc.
4. Strong understanding of cloud, datacentre infrastructures, networking
5. ITIL foundation
6. Excellent communication skills across all levels
7. Provide support & root cause analysis by phone, email, remote session & onsite.
8. Monitoring, reporting & administration of customer endpoint systems.
9. On-