Reporting to the Senior Fraud Manager, you will help maintain an analytics and incident-based security analysis program focused on organized fraud, cheating and account security within the EA Player Security team. Your responsibilities will include leveraging analytical skills to identify trends and insights. Proficiency in Structured Query Language (SQL) is essential for data manipulation and analysis. You will also be asked to help maintain reporting for the program and team and do investigative work to solve escalations with data driven results. We seek a candidate with a unique combination of security and analytical expertise, attention to detail, and collaborative communication team experience.
Responsibilities:
* Conduct in-depth research and analytics by leveraging advanced SQL queries to extract valuable insights. Use these insights to provide data-driven recommendations for continuous improvement.
* Work with our Operations team to help maintain day to day review, escalations, and investigation as needed.
* Collaborate with internal partners to represent as central security and support recommend improvement opportunities.
* Help gather and document requirements, suggest internal prioritization, help manage ticket progress, and conduct validation tested as needed.
* Monitor health of main player security metrics, research further for important anomalies detected, and coordinate policy and modelling support.
* Support visualization dashboards and associated data aggregation.
Qualifications:
* 1+ years of analytics experience required.
* 1+ years of reporting, knowledge of Tableau and Looker preferred.
* Proficient experience in Structured Query Language (SQL).
* Experienced with JIRA/JAAS, and MS Products.
* You have an eye for detail.
* Be proficient in Microsoft Excel.
* Knowledge of payment fraud and account security practices.
* Bachelor's degree in analytics related field or equivalent professional experience.
Bonus:
* Knowledge of account security and gaming industry.
* Python or similar type coding language.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology
Industries
* Computer Games
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