Join to apply for the Full Time Day Porter role at Dromoland Castle Hotel & Country Estate.
Dromoland Castle Hotel, one of Ireland's most prestigious 5-star hotels, is seeking a dedicated Full Time Day Porter to join our team. Our hotel is renowned for its warmth and authentic welcomes, and we pride ourselves on delivering a 5 star service to all our guests. The role is working 5 over 7 days.
Key Responsibilities:
* Provide a warm and welcoming atmosphere for guests upon arrival.
* Assist guests with luggage and other requests while maintaining high standards of service.
* Keep the lobby and public areas clean and organised, ensuring a pleasant environment for all guests.
* Support the front desk staff and other departments as needed, promoting teamwork and efficiency.
* Monitor and maintain the hotel's safety and security protocols.
* Assist with setup and breakdown of event spaces as required.
* Respond promptly to guest inquiries and requests while striving to exceed expectations.
The Ideal Candidate:
* Previous experience in a similar role within a hospitality environment is preferred.
* Excellent communication skills and a customer-focused approach.
* Ability to work collaboratively within a team.
* Strong attention to detail and a commitment to providing outstanding service.
* Flexibility to work varying shifts, including weekends and holidays.
Benefits:
* Free Leisure Centre Access
* Pension Scheme after 6 months
* Sick Pay Scheme
* Company Events
* On Site Parking
* Wellness Programme
* Ongoing training & development opportunities.
* Discounts rates across The Inn at Dromoland and Dromoland Castle Hotel
* Dromoland Castle Hotel is certified as a Great Place To Work.
Work Authorisation:
Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
Industries
Hospitality
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