Membership Advisor
About the Role:
We are seeking a Membership Advisor to join our growing team at an Irish SME specialising in Insurance. The successful candidate will be responsible for the renewal, collection, and settlement of members' subscriptions, incorporating liaison on the completion and vetting of members' proposals for approval by insurers.
Key Responsibilities:
* Processing and vetting new member inquiries and applications for underwriter approval.
* Administration and allocation of all members' payments.
* Calculation of refunds and adjustments due to member/insurer each month.
* Assistance with the calculation of monthly premiums due to insurer and preparation and settlement of invoices.
* Liaising with the underwriter in relation to the above.
* Processing of member's monthly direct debit runs and follow up with members in relation to failed payments.
* Issuing of monthly receipts and statements.
Candidate Requirements:
* APA qualification
* Proficient in both Microsoft Office and Excel (essential)
* Industry-related experience within insurance and/or membership services (preferred but not essential)
* Must have an eye for detail and effective time-management skills
* Excellent communication skills are essential