Contract: Permanent, Full Time
Reporting to: Head of Key Accounts Ireland
An exciting opportunity has arisen within the Key Accounts team to take up the role of Key Account Manager.
Position: Key Account Manager
Business: Rentokil Pest Control
The role will focus on the account management and development of new business, working closely with the Head of Key Accounts and Area teams to drive profitable growth within a sustainable portfolio. It is expected that the role will consist of approximately 70% account management and 30% new business development activity.
The role is field based with a requirement to travel to visit existing & potential customers; there will be occasional requirements to stay away from home overnight.
The position is eligible for the Key Accounts Annual Performance Bonus Scheme, which pays a bonus up to 50% of salary at quarterly intervals.
Key Responsibilities
New Business Development
* Developing a comprehensive understanding of the sector, categorising all major business opportunities, targeting future prospects, building long-term relationships and winning new customers, in accordance with pre-agreed targets.
* Identify customer needs, opportunities, market trends and analyse competitors.
* Selling additional work to customers, either as upgrades to service, expanding the number of sites we service, or selling solutions to particular problems.
Account Management
* Manage the portfolio of customers, reviewing on a regular basis, to ensure customer visits, review of new sales opportunities and retention issues are all given attention.
* Work closely with operational colleagues to ensure that there is a close match between our service delivery and customer expectations.
* Have a full understanding of the cost base of our business and act within policy guidelines in all quotations.
* Active management of the customer's debt position, to ensure we do not exceed pre-agreed aged debt targets.
* Responsible for Key Account management and increased market share in various segments.
* Manage Key Accounts in achieving the monthly and yearly sales target through existing accounts and developing new accounts.
* Maintain a comprehensive knowledge of operational best practice.
* Frequent report management and forecasting.
* Effectively handle customer complaints appropriately and in an agreed timeframe.
* Ensure timely collection of payments to meet targeted debt levels.
* Identify areas of improvement to enable continued excellence.
* Undertake other tasks as reasonably requested by your manager.
* Have a full understanding of competitor activity in the market.
Requirements
* Sales experience essential; account management and negotiation experience preferred.
* Detailed and technical understanding of business procedures, policies, services and products.
* Internal and external influencing skills.
* Development and execution of new business development strategies.
* Building strategic relationships, both internally and externally.
* Proficient in IT (Excel, Word, Powerpoint).
* Strong interpersonal and communication skills.
* Presentation skills.
Benefits
What we offer in return, as well as joining a FTSE100, we also offer you:
* A Competitive Salary.
* Job Stability & Security.
* Progression Opportunities.
* 20 Annual Leave Days.
* Access to Company Pension.
* Employee Assistance Program.
* Refer A Friend Bonus Scheme.
* Cycle to Work Scheme.
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
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