Castleknock Hotel is an award-winning 4 Star hotel in Castleknock, Dublin 15. Our Hotel comprises of 190 bedrooms, Tonic Health Club, The Spa, 22 Bar and Restaurant, Earth & Vine Restaurant, Limetree Bar and extensive Conference & Banqueting facilities. We are part of the FBD Hotels and Resorts group.At Castleknock Hotel we are guided by our Core Values - Think About The Guest, Be Respectful, Work As One, Be The Best and Own It and Deliver it. In this ever-changing, fast-paced Hospitality Industry we believe that we have what it takes as one team to deliver an exceptional level of guest service. In 2024 we have received many awards for our level of guest services and are most proud of these. We are a Failte Ireland Excellent Employer and are a Best Place to Work in Hospitality as awarded by Great Place to Work.The Spa At Castleknock Hotel is growing the team and is seeking an Assistant Spa Manager who is ready for a new challenge in their career. Elemis training and experience is an advantage, however we do provide full training with our brands.We are looking for highly guest-focused candidates with exceptional interpersonal skills, a gentle understated manner, who are immaculately presented and display natural elegance and well-being. We offer an excellent working environment and development opportunities, state of the art equipment as well as competitive rates of pay & benefits.What We Require Our Candidates To HaveInternationally recognized beauty qualification (ITEC, CIBTAC, CIDESCO or equivalent)2+ years of experience in a similar roleThe ability to provide outstanding and exceptional customer serviceExperience leading and motivating a teamExperience training and developing a teamExcellent attention to detail & a high level of organisational skillsThe ability to adapt to change and work well under pressureHave a professional image at all times in line with the Spa and Hotel standardsBe committed to the teamMain DutiesAssist in the control of all costs, minimising wastage of materials and energy throughout the SpaWork as part of the Management Team, being aware of colleagues and their needs, and being always flexibleDeliver training and ensure that all training is documented accordinglyPromote sales within the department and across the HotelAttend Departmental Meetings as required, ensuring effective communication at all levelsMaintain all company policies and proceduresOffer the highest level of Guest Care in line with the Company Guest Care Programme, ensuring the agreed standards are achieved at all timesWhat Do We Have To Offer Our TeamCompetitive rates of payComplimentary Meals in our canteenComplimentary provision of uniformsEmployee Discounts for FBD Hotels and ResortsCycle to work schemeEmployee Recognition AwardsFree ParkingEmployee membership at Tonic Health ClubContinuous training & development opportunitiesWe would love to hear from you if you have the requirements as above. Please send us your CV.
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