Job Description Assistant Manager Overview:
Are you a dynamic leader with a passion for retail and exceptional customer service?
Do you thrive in a fast-paced environment and have a strong ability to manage teams effectively?
If so, we have the perfect opportunity for you
Our client is currently recruiting for an experienced Assistant Manager to join their management team.
This role offers a fantastic opportunity to support the Site Manager in executing our business strategy at our Batterstown store in Co.
Meath .
Job Purpose:
The Assistant Manager ensures the efficient and effective operation of the site, delivering top-tier customer service and a fresh food offering in a clean and safe environment.
In the Site Manager's absence, the Assistant Manager will take full responsibility for the store.
Main Responsibilities:
Customer Service Deliver excellence in customer service at all times.
Prioritise customer satisfaction and consistently provide outstanding service.
Handle customer queries and complaints professionally, escalating where necessary.
Store Operations & Standards Support the Site Manager in the day-to-day running of the retail unit.
Maintain high standards of merchandising, presentation, and customer care.
Ensure hygiene levels remain at the highest standard throughout the store.
Follow operational checklists daily across the shop and forecourt.
Team Management Lead, manage, and organize a team effectively.
Act as a role model, fostering teamwork and a positive work atmosphere.
Promote open communication between employees and management.
Support staff development through training and performance management.
Stock Management Ensure accurate ordering and acceptance of stock.
Merchandise shop areas to optimize product performance.
Monitor stock loss and waste while achieving sales targets.
Perform and manage weekly/monthly stock takes.
Health, Safety & Welfare Management Assume the role of Health & Safety Officer for the site.
Ensure compliance with The Safety, Health, and Welfare at Work Act, 2005.
Follow all policies and procedures outlined in the clients Health and Safety Management System.
Maintain security awareness and escalate concerns when necessary.
General Responsibilities Adhere to policies and all relevant legislation.
Maintain professional appearance, wearing correct uniform and name badge.
Foster strong working relationships with colleagues and management.
Complete all tasks to the highest standard with discretion and confidentiality.
Take on additional duties or responsibilities as required.
The Ideal Candidate Will Have:
Minimum 2 years' experience in a Supervisory/Management role.
Level 1 & 2 Food Safety knowledge (an advantage).
Excellent communication and delegation skills.
Strong staff management and leadership abilities.
A driven work ethic and passion for retail and customer service.
Ability to thrive in a fast-paced environment.
What We Offer:
Competitive salary & flexible working arrangements.
Staff Discount.
Paid Family Leave, including Maternity & Parental Leave.
Enhanced annual leave entitlements (up to 27 days).
VHI Health Insurance Funded Scheme.
Employee Assistance Programme (Online GP & Counselling Service).
Employee Referral Bonus.
Travel & Bike to Work Scheme.
Save as You Earn Scheme.
Mileage Scheme.
Ongoing training, appraisals, and career progression opportunities.
Access to our E-Learning and Development Portal.
#RetailCareer Requirements Retail, Sales, Customer Service