Operations Manager Job Description
We are seeking an experienced Operations Manager to lead Corporate Actions activities, ensuring accurate execution of events and compliance with deadlines.
Key Responsibilities:
* Oversee the preparation and execution of corporate action and income events.
* Ensure accurate and timely dividend entitlements across client locations.
* Monitor and review outsourced processes for consistency and control.
* Lead and mentor team members, providing career development and regular feedback.
* Manage workload distribution and maintain service excellence during client escalations.
* Drive procedural improvements to support evolving business needs.
* Collaborate with key departments to meet organizational goals.
* Lead service calls and reporting, ensuring accurate communication and updates.
Requirements:
* In-depth knowledge of fund administration procedures and regulations.
* Proven leadership experience, including training, quality control, and project coordination.
* Advanced proficiency in Microsoft Excel, Word, and other relevant systems.
* Exceptional problem-solving, organizational, and planning skills.
* Strong interpersonal and communication abilities to manage relationships with internal and external stakeholders.
About Morgan McKinley
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.