The Service Manager plays a key role in our collaborative leadership team, ensuring effective service delivery and contributing to the success of our organisation.
Key Responsibilities
Beyond regular meetings and case management, a typical day involves operational elements such as budgeting, planning, staff management, and providing line management supervision to staff.
Closely collaborating with the Youth and Community Engagement Worker, we create links with other mental health services and the wider community, delivering workshops on youth mental health to various groups.
About Us
We are a national organisation focused on youth mental health, concentrating on early intervention and community education. Our community-based approach and emphasis on youth voice make us unique.
A Typical Day
Busy days involve time management, prioritising tasks, and managing logistics in collaboration with the Clinical Manager. Duties include reports, partner organisation linking, governance, finance, and risk management.
As a Service Manager, you will ensure smooth operations, interact with departments, attend strategy meetings, and work on logistics, including scheduling appointments and interacting with the Youth Advisory Panel.
About Me
I have a background in counselling and psychotherapy, and previously managed a counselling service. I was attracted to Jigsaw due to its focus on youth mental health and my desire for a role that combined my areas of training and experience.
Distinguishing Features
Jigsaw stands out due to its joint leadership model, allowing the Service Manager to focus on operational and community aspects while the Clinical Manager takes the lead on clinical matters.