Our Customer service teams in Cherrywood Dublin 18 are looking for confident engaging people to join our team on a 12 Month Fixed Term Contract.The position is based on site in our Cherrywood office, with an opportunity to benefit from Aviva’s smart working arrangements which offers a mix of home and office working.While this role is in the greater Dublin area, it would suit those with customer service skills living in Wicklow/Kildare/north Wexford area also. We have free parking for staff who commute by car or motorcycle or there are public transport links close-by (the LUAS Green Line and 84a bus stop is one minute away).This is an exciting opportunity to learn new skills and further your experience in an agile environment. To be successful in the role, you will need the following: Experience in a customer service environment – If you enjoy building relationships and communicating and interacting with people, you’ll fit right in with the world-class customer service team around you.Good aptitude for technical learning and IT, as there are quite a few systems you will need to learn and be proficient with.Competent verbal and written skills is a must have as this role will be dealing exclusively with our Irish insurance Life & Pension market.An ability to adapt to change, working in a fast-paced environment.What will you get for this role? A competitive market leading salary depending on skills, experience, and qualifications.Generous pension (employee contribution matching of up to 14% if you contribute 8%)Annual performance related bonus and pay review.Holiday allowance of 25 days plus bank holidays, and the option to buy/sell up to 5 additional days.Free car parkingGenerous Health & dental insurance contributions after six monthsAviva Matching Share Plan and Save As You Earn scheme and Approved Profit Share SchemeCycle to Work benefit scheme.TaxSaver Travel SchemeFamily friendly parent’s (matching paternity and maternity leave) and carer’s leave.Up to 40% discount for some Aviva products plus discounts for Friends and FamilyEmployee Assistance ProgrammeVolunteering daysProfessional qualification support and transparent career progression plansAviva is for Everyone Our diversity and inclusion policies and initiatives are shaping an environment where everyone feels welcome regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity or those with other caring responsibilities. Our approach helps to ensure that Aviva is a place which values difference and provides equal opportunities for all.We flex locations, hours and working patterns to suit our customers, business, and you. Our smart working combines the benefits of flexibility with time together with colleagues.We prefer all applications to be submitted online, however if you require an alternative method of applying, please contact megan.crabbe@aviva.com