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We are hiring for a premium corporate client in Dublin city. This team provides a world class security programme to the client and a great experience for employees and visitors.
Developing at Provincial means you will play a key role amongst people who want to make a difference. You lead by example and enjoy new challenges.
Do you have?
* A passion for customer service.
* Enjoy building relationships and working as part of a team.
* An eye for detail - you have your security focus in tune and notice when something isn't as it should be.
* An interest in being part of the local community.
* Excellent communication skills: verbal, written and listening. You will be operating in a diverse environment and may need to adapt your communications to your audience.
About The Role
The role is part-time or full-time with 12 hour day shifts across 7 days per week. You may be required to work nights to cover holidays or absences.
Responsibilities include but are not limited to:
* Welcome and greet employees, visitors and contractors coming into the building.
* Perform a variety of routine and non-routine duties associated with access control, CCTV monitoring and door alarm event monitoring.
* Follow policies, standards and guidelines to carry out day to day duties.
* Monitor secondary access points and ensure adherence to relevant policies and procedures.
* Work with the security team, management, client and contractors.
* Provide professional customer service whether responding to a first aid situation, answering a query or dealing with lost property.
* Accurately record relevant information for inclusion in scheduled reports.
* Write reports as required.
* Be proactive and report all unusual circumstances and situations and respond as necessary.
Job Requirements
* Excellent verbal and written communication ability, including a courteous and professional telephone manner, with accuracy in relaying information.
* High level of attention to detail.
* Ability to maintain high level of concentration and focus.
* Ability to prioritise and multi-task.
* Professional appearance and demeanor.
* Excellent customer service.
* Ability to carry out tasks independently while also being a team player.
* Ability to interact effectively at all levels and across diverse cultures.
* Ability to follow instructions, directives and prescribed procedures.
* Ability and willingness to learn new technology as required.
* Action oriented with a passion for getting things done quickly, efficiently, and properly.
* Good computer skills with the ability to learn new systems; must be proficient and familiar in the use of the Microsoft Office and Google Suite products.
* General knowledge of electronic access control systems, CCTV and alarms systems is an advantage.
* The highest adherence to ethics.
Preferred Qualifications
PSA Licence
First Aid Certificate
Here's What We Offer You.
* A challenging, flexible and interesting role.
* A sense of security and belonging.
* High quality training and coaching from talented people.
* A long list of great brands to work with.
* A fun team culture who get involved in corporate social responsibility and social activities.
* Ambitious growth plans and great progression opportunities.
And that's not all
* Industry Leading Wage Package.
* Comprehensive Sick Pay.
* Employee Assistance Programme with counselling, well-being supports for you and your family.
* Real Opportunities for Advancement.
* Maternity top up payment and flexible working hours.
* Excellent Working Environment as accredited by Excellence Through People & Great Places to Work 2018.
* Training opportunities.
* Looking after our team is important to us. As well as the benefits listed above, we also offer holidays, pension scheme, bike to work scheme, mental health supports, refer a friend scheme, Christmas savings club and more. If there's something important to you not listed above, talk to our team.
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