Job Title: Learning and Development Specialist
Location: Dublin 18
Contract Type: Permanent, Fulltime
Work Model: Onsite
Working Hours: Day shift with flexibility to deliver training for the evening shift (up to 7pm or 10pm)
The Learning & Development Specialist is accountable for designing and delivering all appropriate L&D solutions and training for employees and management enhancement and development within the Covalen @ Client program.
Duties and Responsibilities:
* Creation, implementation and delivery of new & existing training solutions, content, policies & procedures for employee and management development.
* End-to-end ownership of both planning and execution responsibilities for assigned projects, including planning, design, delivery of various product and tool training programs.
* Creation and execution of closed-loop feedback mechanisms to determine the efficiency and impact of the project.
* Working with diverse stakeholders to conduct organisational, departmental, and individual ongoing training needs analysis and design training solutions accordingly.
* Identification of trends and areas of development opportunity to drive continuous improvement.
* Responsible for ensuring all required staff have the required knowledge once training is rolled out and complete.
* Ensure training solutions are in place for the succession planning and development of employees towards management roles.
* Point of contact and advisory to operations on employee enhancement & development.
* Produce standard and ad-hoc training reports as needed.
* L&D knowledge expert for operational & support function management.
* Review measurement tools, metrics and feedback to gauge the effectiveness of training.
* Work with and deploy learning solutions via our internal learning management system for the site.
* Required to be flexible in their working and adaptable to a range of activities in any given day.
* Required to have flexible working hours where needed.
* This position may involve domestic & international travel to company events, conferences, clients and Covalen locations.
Essential Competencies:
* A deep-rooted passion for delivering success.
* Formidable experience and working knowledge of:
o Strong ability for planning and scheduling and working towards deadlines.
o Comprehensive knowledge of Learning and Development frameworks.
o Uses data to advance ideas and influence others. Strong organizational skills to keep projects focused and on track.
o Ability to work independently, take on large amounts of responsibility and condense a variety of strong opinions in a dynamic environment.
o Coaching and mentoring skills.
o Presentation skills.
o People Management.
o Passion for developing others & self.
o A high level of energy, drive, enthusiasm, initiative and commitment.
o Communication & interpersonal skills.
o Proficiency in Microsoft office suite.
o Excellent attention to detail.
o Must be a good team player.
o Flexible and innovative.
Candidate Experience:
* At least 1 year experience in a management role with training experience and/or minimum 2 years' experience in an L&D position.
* Previous experience in mentoring/coaching.
* Qualification in Learning and Development highly desirable.
* Strong communication skills in English language (both written and verbal).
* Have strong people management skills with a proven record of delivering and transferring knowledge to others via training.
* Ability to work independently and collaboratively; must be able to manage multiple projects simultaneously and execute decisions with good judgment and discretion.
* Have a proven track record in providing developmental feedback, mentoring and one to one coaching, up to and including management level.
* Demonstrated ability to perform well in a rapidly changing environment and across multiple teams.
* Be capable of analysing data and recognizing trends and themes, and able to use experience to relate to the real environment.
* Experience with developing content for virtual or self-paced learning solutions, virtual communities, performance support tools, self-assessments, videos, and curated micro learning.