Programme change manager

Job Title: Change Manager - PMO

Morgan McKinley is assisting a leading public sector organization in the recruitment of a skilled and pragmatic Change Manager to lead and deliver a high-profile change and transformation programme.

* Develop and implement a comprehensive change management strategy for the programme.
* Identify risks, barriers, and enablers for change adoption and devise mitigation strategies.
* Define and track measurable outcomes and benefits of the transformation programme.
* Build strong relationships with internal teams, public agencies, and industry operators to drive collaboration and alignment.
* Ensure effective communication and engagement with all stakeholders, tailored to their specific needs and concerns.
* Act as a trusted advisor to senior leadership on the change programme's impact and progress.
* Manage the people side of technology delivery, ensuring that impacted individuals and groups are supported through the transition.
* Design and deliver training, support, and resources to enable successful adoption of new systems and processes.
* Foster a culture of openness, adaptability, and continuous improvement within the organization.
* Oversee the implementation of the change programme, ensuring milestones are achieved on time and within budget.
* Monitor progress, identify issues, and take proactive corrective actions.
* Work closely with the PMO to ensure alignment with overall project goals and governance standards.


Qualifications and Experience:

Essential:
- Demonstrable experience in leading large-scale change and transformation programmes, particularly in complex, multi-stakeholder environments.
- Strong background in change management methodologies and tools (e.g., PROSCI, ADKAR, or similar).
- Proven ability to manage the people aspects of technology delivery and foster stakeholder buy-in.
- Exceptional communication, negotiation, and interpersonal skills.
- Experience working within a PMO or equivalent structured project delivery environment.

Desirable:
- Experience in the transport, public services, or infrastructure sectors.
- Certification in change management or project management (e.g., PROSCI, PMP, PRINCE2).
- Knowledge of public sector governance and regulatory requirements.

* Pragmatic and solutions-focused, with the ability to deliver practical outcomes.
* Strong problem-solving and decision-making skills, even under pressure.
* Highly adaptable and capable of working in a fast-paced, evolving environment.
* Excellent leadership and team-building abilities.