Job Description
To deliver excellent customer service, promote and implement behaviours and actions to provide a positive experience for customers.
The Manager will be responsible for implementing all necessary processes and procedures to achieve high performance standards in the store.
Key Responsibilities
* To manage, operate and staff the store within the operational budgeted hours set for the store.
* To ensure all staff are adequately trained and knowledgeable of all Wine Flair's policies and procedures.
* To maintain adequate staffing levels for the store and assist in the recruitment and selection of replacement staff as necessary.
* To monitor the product ranking of stock in the store and discuss elimination of goods with weak sales performance with Marketing Manager.
Requirements
* Awareness of local competitor activity, pricing and promotions.
* To be flexible in availability to cover absenteeism and work extra hours if and when required to ensure adequate staffing levels in the store at all times.
* To be aware of new products and seasonal stock and introduce as appropriate through consultation with Marketing Manager.
Benefits
* Enhanced public holiday rates.
* Accredited training & support.
* 28 days annual leave.
* Pension benefits.