About the Role
This is a Manager position in the Audit, Project and Program Management sector, working full-time on a permanent contract.
Job Description
We are looking for a Data Center Quality Control Program Manager (QCPM) to develop and execute a new quality control program for the entire data centre life-cycle. This will involve creating the foundation for the build control program and leading a team of build quality control professionals.
The QCPM will work on some of the most technical, cost-efficient, and fast-paced data centre construction projects in the world. The successful candidate will be obsessed with customers and quality improvement, detailed and data-driven, and will be hands-on and committed to creating, launching, and improving a world-class construction quality control program.
You will work with a team of motivated, intelligent, and driven professionals dedicated to providing data centres for our customers.
Key Responsibilities
1. Lead the implementation of QAQC processes throughout data centre construction projects.
2. Review design documents and provide feedback on constructability, maintainability, and quality assurance measures.
3. Develop and maintain quality control plans, factory/field inspection checklists, and relevant documentation.
4. Conduct onsite QAQC inspections for installation activities, ensuring compliance with AWS standards and specifications.
5. Coordinate with third-party Quality Control Agents/Vendors (QCA) to ensure comprehensive QAQC.
6. Facilitate regular QC meetings with stakeholders to review and address quality-related issues.
7. Monitor and report on quality metrics and Key Performance Indicators (KPIs) throughout the project lifecycle.
8. Identify, document, and track quality defects or non-conformances, ensuring timely resolution.
9. Compile and deliver comprehensive quality control turnover packages for each project phase.
10. Conduct final quality reviews and walkthroughs with key stakeholders prior to project handover.
11. Facilitate knowledge transfer to end customers on QAQC processes and lessons learned.
12. Contribute to continuous improvement initiatives by analysing quality data and proposing process enhancements.
13. Collaborate with cross-functional teams including Construction Management, Commissioning, and Data Center Engineering Operations to ensure seamless project execution.
14. Stay current with industry best practices and AWS-specific quality standards, incorporating them into quality control processes.
Qualifications
BASIC QUALIFICATIONS
1. Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
2. 5+ years experience in quality control, construction management, or related field, preferably in data centre or critical infrastructure projects.
3. Strong understanding of construction processes, mechanical and electrical systems, and quality control methodologies.
4. Excellent analytical and problem-solving skills with attention to detail.
5. Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
6. Proficiency in Microsoft Office Suite and familiarity with project management software (e.g., Procore).
7. Knowledge of industry standards and best practices related to construction quality control.
PREFERRED QUALIFICATIONS
1. Professional certifications such as Certified Quality Engineer (CQE) or Project Management Professional (PMP) or Professional Engineer (PE).
2. Experience with data center infrastructure and critical systems or those with related complexity.
3. Familiarity with AWS infrastructure and cloud computing concepts.
Work Environment
This role requires you to:
* Walk job sites in uneven terrain.
* Work at heights and from ladders.
* Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl.
* Carry objects weighing up to 49 pounds for short distances.
* Work shifts longer than eight hours in duration with potential for night and weekends.
* Respond to off hour emergency calls.
* Reach and stretch to position equipment and fixtures while maintaining balance.
* Bend or twist the body into unusual positions while working.
* Ability to manipulate small wires and objects easily.
* Work in a noisy environment.
* Work in environments that are colder or hotter than a normal office environment.