Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.
About Us
We are a Fortune 5 business, one of the world's leading healthcare companies.
Our organization has no limits on resources or challenges. We have been supporting global healthcare systems from Ireland and the UK for over 20 years, building a dynamic and diverse team of over 2,100 talented individuals.
About the Role
We are looking for an Associate Director, Business Processes to join our Clinical Solutions – Data Operations team.
This senior role will be responsible for end-to-end business process design, delivery & management, leveraging a matrixed environment of data, technology & global teams.
The ideal candidate will be a curious, critical thinking & initiative-taking individual who is proactive in taking accountability for business process management and quality, including issue management and conflict resolution.
Primary Responsibilities
* Provide end-to-end business process leadership & execution for the Clinical Solutions Data Operations business.
* Drive continuous development of existing processes as well as develop new processes to meet emerging business needs.
* Work collaboratively, and in partnership with a broad spectrum of business partners to ensure flawless execution of business processes across the full end-to-end spectrum of the Clinical Solutions Data Operations business.
* Introduce new and innovative ideas to promote growth and value across the business.
* Proactively support the continuous development of high performing teams & individual performance while cultivating team engagement.
Required Qualifications
* Undergraduate degree from an accredited University or College.
* Proven track record of leading the development of end-to-end business processes.
* Proven track record of leading Data Quality initiatives including audit processes.
Preferred Qualifications
* Working knowledge of the US Healthcare Industry.
* Proficient knowledge of SDLC & Agile Scrum frameworks.
* Post-graduate degree in relevant field.
* Experience in configuring and leading new business workstreams.
* Experience managing financial budgets and forecasting.
* Experience leading and executing continuous change initiatives.
Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application.
All telecommuters will be required to adhere to the United Health Group's Telecommuter Policy.
We believe everyone - of every race, gender, sexuality, age, location, and income - deserves the opportunity to live their healthiest life.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer.