Location: Washington, District of Columbia, USA
Type: Permanent
Start: ASAP
ServiceNow Practice Lead
107687
Desired skills:
ServiceNow, SME, Practice Lead, Washington D.C., ITSM
(Secret Clearance Required)
Note: Open exclusively to U.S. citizens
Role Summary:
We are looking for a ServiceNow Practice Leader with a robust background in platform design, architecture, and development, to shape the strategic use of the ServiceNow platform. This role demands hands-on expertise and leadership to deliver cutting-edge workflow solutions that support key business and IT initiatives.
Core Responsibilities:
1. Lead the architectural design, development, and strategic implementation of ServiceNow to support operational goals.
2. Develop and execute advanced solutions within modules like ITSM, while ensuring their integration and scalability.
3. Provide technical leadership to project teams, ensuring timely and successful delivery of ServiceNow implementations.
4. Partner with cross-functional stakeholders to transform business needs into robust technical specifications for deployment.
5. Oversee platform updates, maintaining alignment with compliance, security, and organizational standards.
Requirements:
1. 8-10 years experience in ServiceNow platform development and architecture.
2. Proven success leading ServiceNow projects, including managing development teams and deploying complex systems.
3. ServiceNow certifications (e.g., CSA, CIS, CAD) are strongly preferred.
4. Experience in designing scalable and operationally excellent ServiceNow solutions.
5. Hybrid role with occasional on-site requirements in Washington, D.C.
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