Job Title: Senior Consultant
As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.
With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100 and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.
Key Responsibilities:
* Communicate effectively with clients and be considered a confident domain and product expert in one or more of the domains listed above.
* Challenge clients on requirements to drive out optimum solutions and align with industry best practices, the Fenergo product offering, and the overall implementation strategy.
* Foresee and escalate issues in a timely manner, avoiding negative impact on the project success.
* Provide comprehensive customer demonstrations on Fen-X CLM platform.
* Drive internal and external communications aimed at effectively managing stakeholder expectations.
* Provide support to pre-sales and sales as needed.
Practice and Leadership:
* Play a supporting role in shaping the direction of the Functional Delivery Organisation.
* Support employee development through line management and becoming an SME in multiple parts of the Fenergo Product and regularly delivering training on these areas.
* Implement efficiencies and improvements that drive consistent, repeatable, successful delivery.
* Keep up to date with changes in industry and regulatory practices, the product offering and content hub.
* Support the Director, Functional Delivery and CCO (Chief Customer Officer), in regional change management efforts.
* Cascade global and regional organisational goals and initiatives to the team.
Minimum Requirements:
* Minimum of 5 years' industry and domain experience implementing, consulting or managing software projects and working on the vendor side within the financial services industry.
* 3 years plus working experience in Transfer Agency and/or Fund Administrations.
* Technical knowledge of Transfer Agency activities and associated regulations.
* Knowledge of the AML regulatory environment in Ireland. Additional knowledge of Luxembourg and UK regulatory environment would be a distinct advantage.
* Strong presentation and communication skills.
* Strong interpersonal/leadership skills – ability to shape and lead conversations at all levels.
* Excellent written and oral communication skills.
* Excellent organisation skills.
* Effective listening skills.
* Experience offering design solutions.
* Experience leading client engagements and leading a team.
* Proven track record of developing and growing talent through effective people management.