Insurance Customer Service Representative
An exciting new opportunity for an experienced Customer Service Rep to join a well-known insurance brand in Dublin 16.
* Permanent
* Salary €35,000 - €40,000 DOE and Qualifications
* Very flexible hybrid working available after training.
* Excellent benefits package
* Study support, paid exams & paid Insurance membership
Tasks & Duties
* Ability to work in all sections of personal lines, including Renewals, Processing mid-term adjustments, after sales customer enquiries.
* Building rapport with customers.
* Retaining the existing business and working towards renewal retention targets.
* Ensuring all data is kept up to date on applied relay systems.
* Dealing with all customer requests in an efficient manner.
* Providing an elevated level of customer service.
* Ability to process administrative duties with an elevated level of accuracy and diligence.
Experience and Qualifications
* Excellent organisational skills and the ability to prioritise and manage daily tasks.
* Ability to work on own initiative and as part of a team.
* Ability to work within a demanding environment.
* Applied system (Relay) knowledge an advantage.
* Clear & proficient communication and negotiation skills.
* Be motivated and have a positive outlook.
Seniority Level
Not Applicable
Employment Type
Full-time
Job Function
Customer Service
Industries
Insurance Agencies and Brokerages
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