SPAR Williamstown, Williamstown, Co Galway, F45RW70, require a Full Time Store Manager to join their amazing team.
OBJECTIVE
Ensure delivery of store targets (both sales & profitability) through the effective management of store operations and employees.
MANAGEMENT
* The recruitment, training and development of all employees for store operations.
* Rostering and general management of employees to ensure adequate cover within budgetary provisions.
* Accurate payment of wages in accordance with JLC agreements and Payment of Wages legislation.
* Plan, organise and set goals for the store to ensure consistent customer service and competitiveness.
* Manage the performance of the team utilising effective performance management techniques in line with legislation.
* Continually communicate with Assistant Store Manager and Retail Sales Team on objectives and store performance.
* Setting goals for the store to ensure effective customer service and competitiveness.
FINANCE
* Setting budgets for the store.
* Generating and analysing financial reports, reporting any discrepancies to Store Owner.
* Ensure overheads are controlled and minimised where appropriate.
* Ensure store sales are maximised.
* Ensure store margins are managed appropriately and profitability of store is maximised.
OPERATIONS
* Ensure operation runs efficiently and smoothly.
* Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service.
* Plan for market changes and demands as they arise.
* Ensure in-store promotions are managed appropriately.
* Ensure policies and procedures are implemented and managed within the store.
* Manage cash handling in line with company cash handling procedures.
* Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures.
* Accountable for ensuring consistently high levels of customer service.
* To ensure all customer complaints are dealt with in an appropriate manner and to take necessary action in implementing store improvements following customer complaints.
STOCK MANAGEMENT
* Ensure effective stock control procedures and systems are in place to minimise stock loss.
* Preparation for and management of stock take.
* Ensure effective food management and waste systems are implemented, managed and updated appropriately.
* Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss.
* Ensure effective stock rotation and stock monitoring systems are in place and adhered to.
LEGISLATION & SECURITY
* Take full care of Health and Safety of all employees and customers in store and ensure any risks are minimised or eliminated.
* Ensure security of store and employees is maintained at all times.
* Ensure secure store opening and closing procedures.
* Ensure store operates within relevant legislation in terms of employment, health and safety law, HACCP and consumer regulations.
* Ensure you are up to date on all aspects of Health & Safety legislation, HACCP, Labour Law and Consumer Legislation.
GENERAL
* Meet targets as agreed.
* Undertake other additional duties as may be assigned by the Store Owner.
The ideal candidate will possess many of the below attributes:
* Proven ability in managing retail sales team including:
o Planning and organising.
o Problem solving.
o Managing performance.
* Excellent operational knowledge of retail environment.
* Excellent interpersonal relations.
* Excellent understanding of consumer needs.
* Proven track record in achieving agreed targets.
* Financial skills with previous experience of budgets and profit and loss accounts.
* Working knowledge of employment, health & safety regulations, HACCP, and consumer legislation.
* An excellent commercial acumen with the ability to anticipate and react to market changes.
* Committed to continually improving standards.
* Self-motivated.
* The ability to work in a pressurised environment.
* Computer skills.
* Use of initiative.
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