**Make a Lasting Impact as a Customer Care Coordinator**
We're seeking an enthusiastic and proactive individual to join our team in Clondalkin, Dublin 22. If you're passionate about delivering exceptional customer experiences and thrive in a dynamic environment, this role is for you.
In this pivotal position, you'll play a key part in ensuring seamless operations and outstanding service delivery while supporting our customers.
This exciting opportunity comes with a competitive package including €35k per annum salary, bonuses, pension, 26 days' holiday plus the option to buy more, staff discounts, on-site gym, and subsidised canteen.
Key Responsibilities:
* Champion Customer Excellence: Deliver exceptional customer experiences consistently maintaining the highest standards.
* Operational Support: Provide comprehensive office support to colleagues enabling smooth day-to-day operations.
* Efficient Administration: Manage all administrative tasks with precision and efficiency.
* Primary Point of Contact: Serve as the go-to resource for customer queries offering timely support and training on mobility services to empower customer staff.
The Ideal Candidate:
* Exceptional Organisational Skills: Able to manage multiple tasks seamlessly and efficiently.
* Outstanding Communication Abilities: Clear professional communication with customers colleagues and stakeholders.
* Process Management Pro: Proven experience in managing and optimizing processes.
* Time Management Guru: Prioritise effectively to meet deadlines without compromising quality.
* Meticulous Attention to Detail: Ensure accuracy in all tasks from documentation to financial processing.
* Multitasking Ability: Comfortable juggling various responsibilities in a fast-paced setting.
* Tech-Savvy: Proficient in Microsoft Excel and comfortable with other digital tools.