Greenhouse is looking for a Strategic Consultant to join our team!The Strategic Consultant II owns Greenhouse’s largest and most complex paid strategic engagements via professional services. You will be an integral member of the Customer Success and Professional Services teams, accelerating Greenhouse-led implementations and optimising existing instances via system audits, strategic advisement, workflow reconfiguration, and change management.
High proficiency with Greenhouse Recruiting is only part of the skillset we're looking for. A successful candidate will be skilled at distilling complex needs into digestible workflows, taking a consultative approach and inspiring decision-makers to action.
Who will love this job
An organized multi-tasker - you can handle multiple complex engagements simultaneously and never lose sight of detail and organization in the process
A collaborative teammate - you work with both internal and external stakeholders to drive the success of the project
A strategic thinker - you're an expert in all things Greenhouse and Talent Acquisition best practices and policies, and use your knowledge to advise and provide clear and actionable recommendations
A creative builder - you see the gaps in processes and actively work to optimize documentation, resources, people, tools, workflows, etc.
An advocate - you turn customers from passive users to active champions of our product
What you’ll do
Work strategically with our largest and fastest-growing customers to help upgrade their workflows, system configurations, and recruiting strategies
Build documentation and playbooks to standardise consulting engagements and processes
Strategise and oversee the professional services lifecycle of multiple projects at a time
Partner with customers for specific lengths of time to advise, educate, and facilitate changes based on your recommendations
Engage in change management and evangelism
Conduct account and workflow audits, including detailed recommendations
You should have
Extensive Greenhouse knowledge
Project management experience
Experience helping to build internal programs and process improvements
Excellent verbal and written communication skills; assertive, strategic and thoughtful
The ability to effectively facilitate design workshops with large audiences driving towards consensus and decision making
Demonstrated ability to manage and work well on a team, and adapt to a constantly changing environment with competing priorities
Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren’t always in alignment with a given role – but those are qualities we value at Greenhouse. If you don’t meet 100% of the qualifications outlined above, we still strongly encourage you to apply.
Applicants must be currently authorised to work in the Republic of Ireland on a full-time basis.
Candidates must have permission to work in Ireland on an ongoing basis. Greenhouse is not in a position to support employment permit applications for candidates for this role.
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