We are seeking a skilled Sales Support Administrator/Customer Service professional to join our team at {company}.
About the Role
This permanent position offers individuals the opportunity to take on more responsibility, along with great career progression and year-round learning opportunities.
Key Responsibilities
* Provide high-level back-office services to Key Account Managers and their customers.
* Deliver detailed account statements and analysis of billing and account data.
* Produce detailed Excel spreadsheets.
* Enter data into the Salesforce registration system.
* Respond to incoming sales enquiries and follow up on them.
* Engage in customer service calls to specific customer groups.
* Maintain contract files.
* Support projects and ad hoc requests as required.
Requirements
* Demonstrate proven ability to input data into a system with great attention to detail.
* Show experience dealing with customers on the telephone in a customer service or sales environment.
* Exhibit ability to organise and prioritise work assignments.
* Possess a confident, friendly, and professional telephone manner.
* Show a team player attitude, with flexibility in approach.
* Display a high level of proficiency in Microsoft Office (Word, Excel, Access, Outlook & PowerPoint).
What We Offer
* A permanent role with great career progression opportunities.
* Year-round learning opportunities.
* A competitive benefits package including pension, healthcare, bonus, and wellness programme.