Career Opportunities: Senior Internal Communications Manager (5382)
Requisition ID 5382 - Posted - Human Resources - Permanent
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Job Title: Senior Internal Communications Manager/ Senior Manager – Internal Communications
Division/Function: People Function
Reports to: Chief People Officer
Job Family: Corporate Services
Contract Type: Permanent
Closing Date for Applications: 20th November 2024
Summary of the Business
The National Treasury Management Agency (NTMA) provides asset and liability management services to the Irish Government. It has evolved from a single function agency managing the National Debt to a manager of a complex portfolio of public assets and liabilities.
Businesses managed by the NTMA include borrowing for the Exchequer and the management of the National Debt, the State Claims Agency, the New Economy and Recovery Authority (“NewERA”), the Ireland Strategic Investment Fund, National Development Finance Agency and the NTMA Future Ireland Funds business unit with responsibility for the management of the Future Ireland Fund and Infrastructure, Climate and Nature Fund.
Working at the NTMA offers excellent benefits including:
* Flexible work options including remote working and variable work hours
* Excellent learning and development opportunities that allow for full career development within the organisation
* A diverse range of initiatives: LGBT+, Gender Matters, Disability Awareness, Sports & Social, Volunteering and lots more
* Reimbursement of annual professional membership fees
* Career average Defined Benefit Pension Scheme
Role Summary:
We are seeking a senior internal communication professional to lead the NTMA Internal Communications team. The Senior Internal Communications Manager will report into the Chief People Officer and will be accountable for setting and executing the Internal Communications Strategy. The ideal candidate will excel in managing change communications, people projects and key initiatives, with a strong focus on enhancing employee communications and colleague experience. This role supports the People Strategy and Corporate Strategy, and aligns with ICT strategy, and EDI strategy, shaping the culture of our organisation and leaving a lasting impact on talent engagement and strategic communications.
Principal Accountabilities:
* Lead the design, development and implementation of comprehensive internal communication strategies.
* Lead the Internal Communications team.
* Provide internal communications counsel to senior management across the NTMA.
* Lead the delivery of content for organisational events such as Townhalls and key reports, including the Annual Report and Gender Pay Gap Report.
* Monitor the effectiveness of Internal Communications initiatives and channels through data analysis and respond to employee feedback, adjusting communications approach accordingly.
* Manage the internal communication response to crisis situations affecting organisational perception and reputation.
* Manage the ownership and procurement of key internal communication platforms, channels, and technology.
* Oversee change communications for People Function projects and other major initiatives.
* Collaborate closely with People Function teams to enhance employee experience.
* Partner and align messaging of internal and external communications.
* Develop and manage the Internal Communications budget.
* Lead and manage ad hoc projects as assigned by the Chief People Officer.
Experience/ Skills required for the role:
* Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
* Specialist internal communications and/or change management education/experience is a major advantage.
* 8+ years of experience in internal/employee communications.
* Strong leadership and team management skills.
* Excellent project management skills with the ability to manage multiple projects simultaneously.
* Strong analytical skills to measure and report on communication effectiveness.
* Experience or education in inclusive language or inclusive communications.
* Writing skills: excellent writing, editing, and proofreading skills is imperative.
* Communication skills: strong communication and relationship-building skills.
* Creative skills: ability to devise communication strategies, particularly with a digital-first approach.
* Attention to detail: keen eye for accuracy and precision in all tasks.
* Experience in the public sector or financial services industry is highly desirable.
The NTMA is proud to be an equal opportunities employer. We recognise that a diverse and inclusive workplace informs better decision making, creative thinking, innovation and drives business performance. We are strongly committed to ensuring that our workforce is representative of our society.
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