Cork city, Ireland | Posted on 09/12/2024
Occupliare delighted to exclusively partner with a leading supplier of Process Equipment & Engineering Solutions into the Pharmaceutical, Chemical, and Biotechnology Industries in Ireland & UK.
Ideally, candidates should have an Engineering background and be mechanically minded.
Role Duties:
* Provide accurate and timely technical/commercial support and advice to existing & prospective customers in the Irish & UK market, pertinent to the Valve & Actuation scope of our product portfolio.
* Interpret customer inquiries and prepare/issue subsequent quotations.
* Assist and advise customers to resolve any technical issues or queries relating to the prevailing product range and their applications, ensuring that the advice provided is accurate, current, and secures a successful resolution to the inquiries.
* Responsible for awareness and action of related personal, department & company KPI’s.
* Meet deadlines and work towards set Team and departmental targets.
* Other duties as deemed necessary by company management.
Requirements
* Experience in a Technical sales role, and/or educational background in either Mechanical, Process, Instrumentation, Electrical, or related discipline would be an advantage.
* Product knowledge of Process Valves (i.e., Ball, Butterfly, Diaphragm), Actuation, and other related products would be advantageous.
* Commitment to engage with the company Training & Development program relevant to the product portfolio.
* Technical and commercial aptitude with flexibility & willingness to learn in the role.
* Strong interpersonal skills.
* Excellent administration & IT skills, including experience with MS 365, Excel, MS Word, PowerPoint, and ERP systems.
* Identify customer needs and recommend appropriate solutions.
* Committed to customer satisfaction and continuous improvement.
* Capable of working consistently both as part of a team and on own initiative.
* Committed with the ability to work in a busy customer-focused environment.
* Organizational and problem-solving skills.
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