Position Overview
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are looking for a visionary and results-oriented Vice President of Sales to lead our sales organization. This executive role involves developing and executing strategic plans to achieve sales targets, fostering strong client relationships, and driving revenue growth. The ideal candidate will bring extensive leadership experience, a deep understanding of the sales process, and a proven track record of delivering exceptional results in competitive markets.
As Vice President of Sales, you will play a key role in shaping the company’s future and driving transformative growth. This is a unique opportunity to lead a dynamic team and make a significant impact in an exciting and evolving industry.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities
1. Strategic Leadership: Develop and implement a comprehensive sales strategy aligned with the company’s goals and vision.
2. Team Management: Build, lead, and mentor a high-performing sales team, ensuring accountability for individual and team goals.
3. Revenue Growth: Drive revenue growth by identifying new market opportunities and optimizing the sales pipeline.
4. Client Relationship Management: Cultivate and maintain relationships with key clients and stakeholders, including C-suite executives.
5. Sales Process Optimization: Evaluate and refine sales processes to improve efficiency, effectiveness, and scalability.
6. Market Insights: Monitor industry trends and competitive activities to inform strategic decisions and maintain a competitive edge.
7. Collaboration: Partner with marketing, operations, and other departments to align sales initiatives with company-wide objectives.
8. Performance Metrics: Establish and monitor key performance indicators (KPIs) to track progress and ensure accountability.
9. Budget Management: Oversee sales budgets and allocate resources to maximize ROI.
10. Representation: Act as the face of the sales organization in high-level meetings, conferences, and events.
Candidate Qualifications
1. Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
2. 10+ years of progressive sales experience, with at least 5 years in a leadership role.
3. Demonstrated success in achieving and exceeding revenue targets in a fast-paced, high-growth environment.
4. Experience in managing large sales teams and driving organizational change.
5. Expertise in selling complex, consultative solutions to enterprise clients.
6. Exceptional leadership and motivational skills.
7. Strong strategic thinking and problem-solving abilities.
8. Outstanding communication and negotiation skills.
9. Proficiency in CRM systems and sales analytics tools.
10. Deep understanding of market dynamics and customer needs.
11. Willingness to travel extensively to meet with clients and team members.
12. Proven ability to foster a culture of accountability, innovation, and continuous improvement.
Compensation Details
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
Our team members enjoy:
1. Paid Time Off: Earn PTO and paid holidays to take the time you need.
2. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
3. Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
4. Retirement Savings: Secure your future with retirement savings programs, where available.
5. Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
6. Life Insurance: Access life insurance options to safeguard your loved ones.
7. Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
8. Paid Training: Learn new skills while earning a paycheck.
9. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
10. Casual Dress Code: Be comfortable while you work.
Physical Requirements
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
1. Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
1. Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
2. Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.
About MCI (parent Company)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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