Recruitment Manager | Temporary & Contracts @ Total Talent Solutions
We are currently recruiting a full time Customer Service Agent to join a busy and supportive administration team at a leading provider of homecare services.
Payment: €14.42 per hour
Working Hours: Monday to Friday, 8am to 5pm
Contract: This is a full time Maternity Cover contract.
Key Responsibilities:
* Handle patient and healthcare professional queries in a dynamic, customer-focused environment
* Coordinate with internal departments and external contacts to resolve delivery-related issues
* Process orders and support field staff using a bespoke internal database
* Consistently meet and exceed service level targets
* Provide general administrative support as needed
Ideal Candidate Profile:
* Previous experience in a similar customer service or healthcare-related role
* Excellent telephone manner and strong attention to detail
* Strong computer skills, particularly in Microsoft Word and Excel
* Organised, with the ability to prioritise workload effectively
* Flexible, with a positive attitude and strong communication skills
* Customer-focused and solutions-oriented
Seniority level
* Entry level
Employment type
* Contract
Job function
* Administrative, Customer Service, and Health Care Provider
Industries
* Staffing and Recruiting
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